Returns and Exchanges

RETURNS AND EXCHANGES
Please email angela@lucidaboutique.com.au if you need to return or exchange an item. This can be done within 14 days of purchase.
FAULTY RETURNS POLICY FOR REPLACEMENT, REFUND OR REPAIR
You are entitled to a replacement or refund for a major failure and for compensation for any reasonably foreseeable loss or damage, within 30 days of purchase.  You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.  Where permitted by law, all other rights are excluded.
In order to make a claim under the preceding paragraph You must return the Product:
 in accordance with the protocol in the section above titled RETURNS AND EXCHANGE : and
 accompanied by a valid proof of purchase.
We do not provide a refund for change of mind.